Hopefully you can help me with this. I’d really like to know what you expect from a website when you’re looking for property in France – or anywhere for that matter, it’s just that my website offers property in Languedoc in France.
I subscribe to a terrific newsletter by Gerry McGovern. This weeks issue is called The format is not the task and it tells a story about Mr McGovern inheriting a lawnmower and going online to try and find out how to change the oil. He always makes his point with stories.
But that’s not the actual story here. One of the services he offers is Customer Carewords: Identify your customers’ top tasks. I wish I could afford to hire him but I can’t. Instead, I decided to ask everyone I can think of what they want from a property or real estate site so I’m posting the question on this blog and I’ll post it on the AFP Facebook page as well as on Twitter and I’m going to send out one of my irregular newsletters. At this point you may be thinking “Too much information Sam” but some of you may receive the question more than once and I thought that I’d explain why.
What are the top 5 things you want from a France property website?
- When you’re researching properties for sale in France what’s important to you?
- What do you want to find on the website?
- What do you not want to find on the website?
- What do you want to be able to do on the website?
I don’t want you to have to spend a lot of time on this; you don’t have to list 5 things. Of course you can list more than 5 of you want to. You can do one word lists the way my daughter has or a sort of narrative the way I have – see our answers at the end of this post.
If you’ve used Aude France Property as part of your research and want to comment on it, that’s fine. I’d appreciate it.
If you think this approach is too unstructured and would prefer that I make a questionnaire or a form for you to fill in please let me know.
You can use the comment feature for your response or you can email me – firstname.lastname@example.org, whichever is easiest for you.
Once I have enough answers and can do some meaningful analysis I’ll post the results on the blog. And make changes to the AFP site.
To get you started here’s what my daughter wants, in order of importance:
- specific location
- how much work I’ll need to put into it
- what kind of neighbourhood it is.
Personally I want all of the things that my daughter wants and I want them on a website that is easy to use. I want the navigation to make sense so I can go to the section that interests me quickly and easily. I don’t want music! I want to be able to copy the information and save it in a word document so I can look at it offline so I don’t want disabled right click functions and I don’t want Flash. I want to know if the house has any kind of outside space.
Free phone consultation about buying or selling property in Languedoc
As a thank you for anyone who is thinking about buying or selling property in Languedoc I’m offering a free phone consultation to help you learn what works and what doesn’t work, how to make the most of your time and money. Email me and include your phone number with country and area code and let me know best times to call. Keep in mind the time difference, I’m in Toronto. Best times for me are between 9 am and 9 pm.
Improvements to the AFP site
I’ll use the information to improve Aude France Property so that it works the way you want it to work.
I wish there were a way to do something for everyone. Here are some of the things I can do to say thank you.
- If you use the comment section to reply include your web site url in the identity section – it’ll give you a link to your web site
- Include your Twitter id at the end of your comment and I’ll follow you on Twitter
- If you have a gite or B&B in Aude, the Razes, the Corbieres or the Minervois include the link and I’ll add it to the accommodation section of AFP.
If there’s something else I can do for you let me know. And again, thank you.